Sellers

1. Do I have to deposit before I become a seller?

Sellers are not required to deposit in this early stage of pilot barter.

2. Can a merchant go back to PCM and review his price after it has been published?

Yes, you can. However, you need to wait for the products review again.

3. I cannot see my products on PCM after publication, why?

If you publish a product and you do not see it. This maybe a situation that your product is either not allowed on our e-commerce platform or the product description does not suit the required ones and also title mismatches. Contact your PCM country Representative during publication for guidance.

4. What if a seller ships out products, but buyers do not confirm they receive the order?

There is a 14 days count down time for auto-receipt once seller click the ship out products. If buyer do not confirm to receive the order, the order will auto-confirmed.